The Family Van mobile health clinic uses a “Knowledgeable
Neighbor” model to deliver cost-effective screening and prevention
activities in underserved neighborhoods in Boston, MA. We
have described the Knowledgeable Neighbor model and used
operational data collected from 2006 to 2009 to evaluate the
service. The Family Van successfully reached mainly minority
low-income men and women. Of the clients screened, 60% had
previously undetected elevated blood pressure, 14% had previously
undetected elevated blood glucose, and 38% had previously
undetected elevated total cholesterol. This represents an
important model for reaching underserved communities to deliver
proven cost-effective prevention activities, both to help control
health care costs and to reduce health disparities.
Opini:
Artikel ini dibuat untuk menilai program mobile vlinic yang dijalankan di Boston. Mobile clinic tersebut digunakan untuk skrining penyakit, khususnya penyakit kronik.
The Family Van merupakan mobile clinic yang didirakan oleh Harvard Medical School. Program ini dijalankan melalui beberapa pendekatan, yaitu:
KNOWLEDGEABLE NEIGHBOR MODEL
STEP 1: Reaching Clients Through Creating a Community Hub of Wellness
A. Building trust on the Family Van
1. Service is led by health educators, dietitians, and HIV counselors, many of whom are from the community.
2. Inclusive relationships are created through interpersonal informality in a safe, nonhierarchical, nontraditional health care environment.
3. Clients control the encounter, deciding when to come, what screenings to receive, and when and how to act on the information they receive.
4. Staff receives cultural competence training to ensure that they have the skills to learn each client’s unique social and economic context, cultural beliefs, and behaviors.
B. Building trust in the community
1. Long-term weekly presence in neighborhoods (established 1992)
2. Strong collaborations with community health centers, hospitals, churches, and others
3. Continual outreach through participation in community events and street outreach
C. Reducing financial barriers: no charge to clients
D. Reducing logistical barriers: drop-in service in the neighborhood (no appointments, no waiting, no eligibility requirements, no distance to travel)
STEP 2: Empowering Clients to Access Care and Improve Their Health
1. Screening for several chronic conditions, including hypertension, diabetes, and hypercholesterolemia, so that clients can learn about their health
2. Culturally competent health literacy and motivational interviewing: to educate clients about their health and help them develop appropriate wellness strategies
3. Creating a bridge into care: through referral to community neighborhood health centers and social services, with additional advocacy and navigational support
Selama 2006-2009, sebanyak 13272 klien, 1% usia dibawah 18 tahun dan 50% usia 35-64 tahun, datang mengunjungi The Family Van mobile clinic. Program ini sukses meningkatkan kepedulian masyarakat terhadap penyakit kronik yang diawali dengan melakukan skrining terhadap tekanan darah, gula darah, dan total kolesterol. Dari skrining tersebut didapatkan 60% pasien memiliki tekanan darah tinggi yang tidak diketahui sebelumnya, 14% pasien baru mengetahui bahwa dirinya memiliki gula darah yang tinggi, dan 38% pasien dengan peningkatan total kolesterol.
Menurut saya program ini dapat dijadikan sebagai salah satu contoh program yang dapat diterapakan untuk menjangkau kesehatan masyarakat yang kurang peduli terhadap kesehatannya. Program ini juga dinilai dapat mengurangi kesenjangan kesehatan antar masyarakat serta menurunkan anggaran untuk kesehatan.
Referensi:
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3487671/pdf/AJPH.2011.300472.pdf